1. In addition to Your credit, You can purchase a phone number with a favourable tariff and have the possibility to choose from 50 different countries around the world! Make Yourself and Your company attainable through a real telephone number, without any telephone lines!
If You purchase a phone number together with a credit, it will be possible for You to receive calls on Your fixed telephone set, of course, in case You are in the possession of an internet telephone gateway (LIKNSYS PAP2T)! 2. Attach Your device for the internet telephone gateway to Your established call centre, and call from every single department of Your call centre at a low price!
3. You can adjust an interactive sound menu system (IVR) by using Your destination points.
In case the destination points are available to more individuals within Your company and phone numbers had been bought for the central destination point – people who call You – with the help of this system will have the possibility to choose the person responsible for the specialized area by pressing the appropriate button.
If the requested number is busy, it is possible to set that the system performs call forwarding and transfers the incoming call to another destination point.
Fax and answering machines can also be reached on specially adjusted numbers for which it is possible to determine destination points as well as servers for the fax machines.
Within this system, anybody can use his or her recorded voice that would make the interactive call centre more personal and close. 4. Adjust Your call centre for audio conferencing with Your partners or fellow-workers within the Sure Telecom network! This will allow You to eliminate huge distances, furthermore, these conversations are not charged! 5. If You wish, You can record all conversations that are important to You, with flexible adjusting!
